At Physio F/X ltd. all clinicians and administrative staff are bound by law and ethics to safeguard your privacy and confidentiality of your personal information.
The guidelines for protection of personal information are governed by PHIPPA (Personal Health Information Privacy Policy Act). These guidelines require us to ensure your personal information is utilized and disclosed responsibly, and only as necessary for the purpose we identify to you.
This privacy policy applies to any collection, use or disclosure of personal information and clinician treatment notes. In order to provide treatment it is very important for us to collect personal information including the client's health history and previous surgeries that they have received. The information collected helps our clinicians determine the best course of treatment, monitor progress and change treatment if necessary. Without a signed direction of release of confidential medical information form we are not allowed to disclose any information to other practitioners or any other individuals.
We are legally responsible for all the personal information that we have. We are required to protect it against unauthorized disclosure, use or modification. The personal information is retained for 10 years after the client’s last visit and/or 10 years after the client’s 18th birthday.