Physio FX Client Experience

Testimonials

"Physio FX has been a game-changer for my recovery journey. The personalized approach and expertise of their physiotherapists made a significant difference in my rehabilitation. I highly recommend their services to anyone seeking top-notch care."
"I can't thank Physio FX enough for their exceptional care and support. The team is not only highly skilled but also genuinely caring. They create a welcoming environment that promotes healing. My experience with them has been nothing short of fantastic!"
"Choosing Physio FX was one of the best decisions I made for my health. The staff is friendly, knowledgeable, and truly committed to helping clients achieve their wellness goals. Their innovative techniques and comprehensive approach set them apart from the rest."

Your First Visit

Arrive Prepared!

At your Initial Physiotherapy visit, you will have a scheduled appointment lasting approximately 60 minutes with a Physiotherapist who will evaluate your condition. The initial evaluation will include a “history” (some questions regarding the condition and your general health), followed by “physical testing” (which involves standard methods of evaluating flexibility, strength, and function of the muscles, joints, and neurological structures involved with your condition).

After the physical testing is complete your Physiotherapist will discuss their evaluation and set out a treatment plan with you. Your plan will include recommended passive treatments that will be performed in our clinic, an introduction to the active component of the treatment plan, and your “homework”. You can expect to receive some treatment, some education, and some homework before you leave our clinic.

At your Initial Massage Therapy visit, you will have a scheduled appointment with one of our  Registered Massage Therapists. Part of your scheduled time will be reserved for the R.M.T’s brief evaluation of any conditions you may be experiencing. Following the assessment, your Massage Therapist will explain how to position yourself on the Massage table, will ask you to undress, and will leave the room for your privacy. Before re-entering, they will knock to ensure that you are prepared, and covered by the top sheet on the table. At the end of your treatment, your Massage Therapist will discuss some stretching options with you, and will remind you to drink lots of water! They will also provide you with their re-booking recommendation or refer you to another Specialist if they feel your condition warrants added attention.

Please note that the time reserved for your appointment includes the time to discuss your session goals with your therapist and the time required to change before and after the hands-on portion of your session.

At your Initial Naturopathic Medicine/Acupuncture visit you will have a scheduled time lasting approximately 90 mins with our Naturopathic Medicine Doctor. There is a short Intake Form to be completed prior to starting the treatment. Your Naturopathic Doctor will discuss your general health any issues you may be experiencing and your goals for your care plan.  A treatment plan will be discussed and you will receive preliminary care all within this first session.

At your Initial Chiropractic visit, you will have a scheduled appointment that will last approximately 60 minutes with a Chiropractor who will evaluate your area of concern. The initial assessment will include a medical history where the Chiropractor will learn about any existing conditions, your general health as well as your main area of concern. Next, the Chiropractor will carry out a physical test/exam (i.e., tests of strength, flexibility and overall functioning), which will help them reach a diagnosis and decide a suitable treatment plan. After the physical test(s), your Chiropractor will discuss their evaluation and the appropriate treatment plan that usually entails passive (i.e., interferential current therapy, ultrasound) and active (i.e., exercises, stretches) treatment. During your initial assessment, you can expect some treatment, client education and homework.

Please Remember to Bring...

If you have been referred to us by your doctor, please bring your Doctor’s referral with you to your first appointment; your doctor’s input is a very important part of your health care and we value their input as a part of your care planning. Also, if you have had any diagnostic imaging done it would be beneficial to bring the results on your first visit as well. We will copy the referral documents and diagnostic results and return the originals for you to keep for your files.

What Should I Wear?

Physiotherapy/Chiropractic/Naturopathy/Acupuncture

Your Treating Clinician will need to examine the area(s) that is (are) directly affecting your condition(s); additionally, your clinician may ask to evaluate any other area(s) that could be indirectly impacting the condition you are experiencing. Therefore, to come prepared we strongly recommend our clients come in with a pair of shorts, a tank top or loose T-shirt, and running shoes.

Massage Therapy

Your R.M.T. may need to examine the area (s) which is (are) causing your discomfort prior to starting your treatment if you have a specific complaint, so you may want to wear loose fitting clothing to your Massage Therapy session. However, if you are simply coming in for a Relaxation Massage there generally wont’ be any need for an R.M.T. to perform an evaluation and in this case your normal attire is fine. During your treatment you are free to wear whatever makes you most comfortable. Most clients undress to their underwear, but you may choose to keep shorts, a tank top, bra, undershirt, etc on. The Registered Massage Therapists at Physio F/X adhere to strict “draping” guidelines and will not expose any part of your body that is not being directly worked on.

Arrival Time and Intake Forms

Arrive 10 minutes before your appointment time on your first visit as you will be asked to complete an Intake form. If you would like to fill out this form in advance we invite you to do so by printing them out through the links on the Contact Us page. Please select the appropriate set of forms according to your appointment. Unfortunately the Chiropractic intake forms are not available online. We apologize for the inconvenience. The few extra minutes before your appointment also allow us to complete any Extended Health inquiries that may be required.

Please endeavor to be on time for subsequent appointments, or 5-10 minutes early, to ensure you receive the full treatment time scheduled for you and our other clients are not inconvenienced.

Payment

We ask that all New Clients pay for their first treatment at the end of the session. If you have Extended Health Coverage and would like assistance with the billing process for subsequent sessions we are happy to help! Please see our Billing section for additional information. We can accept VISA, MC, Interac, cash, or cheque.

A Person Exercising on a Green Exercise Ball in a Gym

Our Mask Policy

PhysioFX is a mask friendly environment. Please note that wearing a mask is not mandated in Ontario at this time.

Please discuss with your clinician if wearing a mask is needed in the treatment space

We kindly ask that you be respectful to those around you if asked to wear a mask.

The Tour

Welcome to Physio FX!

Please feel free to walk-in for a tour or to discuss any inquiries or concerns you may have with one of our friendly team of Administrators. Not sure of the therapy you need? We can help direct you toward the kind of therapy you may require. We will assist you in scheduling your appointments and help with most billing issues and claim inquiries through your Extended Health, Motor Vehicle or insurance.Please don’t hesitate to ask – we are here to help you every step of your way to feeling better! The gym space is always filled with natural light. As shown here, the entire length of the gym is bordered on the North side by windows. We’ve upgraded to 5 cardiovascular exercise machines as shown here.Our treatment style is “one-on-one”. Each client is treated individually. The gym is never crowded! The gym at Physio F/X is fully equipped with Physiotherapy specific exercise equipment.

The gym is also equipped with free weights, stability boards, Theraband elastic bands, and exercise balls. We’ve also added in a some T-Zone Vibration machines. We’ve recently upgraded to six treatment tables which can be fully enclosed for privacy. These areas are used for modality-based treatments like Laser, and Therapeutic Ultrasound. We also have 2 other rooms that can be used for more privacy, if needed. We have a spinal decompression table to aid in a variety of treatments and relief of pain. Our clinic has a total of 2 Massage Therapy Rooms as well as a therapy room for our clients coming in for their initial Physiotherapy or Chiropractic assessments, Naturopathic or Acupuncture treatments.

Tour the Clinic

Latest Photos

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We want to know what your thoughts are about the care we provide at Physio FX!

Please take a moment to drop us an email anytime!

feelingbetter@physiofx.com